These terms and conditions (the Terms) govern your access to and use of Warqa. Renewable Systems for Information Technology provides this service. It is a Saudi company, commercial registration number 1010360370.
By signing up for or using the service, you agree to these Terms. Please read them carefully.
1. Acceptance of the Terms
If you use the service on behalf of a company or organization, you confirm that you have the authority to bind it to these Terms.
If you do not agree to these Terms, please do not use the service.
2. Definitions
Service: the Warqa cloud platform, and its related apps and features.
We: Renewable Systems for Information Technology, the service provider.
Customer: the company or organization that subscribes to the service.
User: any person the Customer gives a login to the service.
Customer Data: the data and files the Customer or its Users enter in the service.
Account: the account created to access the service.
3. Registration and account security
The Customer is responsible for keeping its Users' login details confidential, and for granting and removing permissions.
We are not liable for any breach caused by a User failing to protect a password or sharing it with others.
You must tell us at once about any unauthorized use of the account.
4. Acceptable use
You are responsible for your use of the service and for any content you add to it. You agree not to use it for any unlawful purpose. You also agree not to:
Publish any offensive, defamatory, harmful or obscene content.
Use the service in a way that damages, disables or overloads it.
Attempt unauthorized access to any part of the service or to systems connected to it.
Use any automated means to access the service or collect information from it without our consent.
We may suspend your use of the service if you breach these Terms, or if your use could expose us to liability.
5. Subscriptions and payment
Trial: we may offer a trial period. When it ends, a subscription plan is required to keep using the service.
Fees: the Customer pays subscription fees in advance, by plan or contract term.
Tax: VAT is added to the fees as the law requires. Our VAT number is 310064947500003.
Renewal: the subscription renews automatically at the end of each term, unless the Customer asks not to renew before the renewal date.
Price changes: we may change our prices. New prices apply from the next renewal date.
Refunds and cancellation: the refund and cancellation policy on this website governs them.
6. Customer Data and privacy
Data ownership: the Customer keeps all ownership rights to its data. We process it only to provide the service.
Employee data: the Customer is responsible for having a lawful basis to enter its employees' data in the service, and for informing them.
Security: we apply suitable security standards, including encrypted connections. The Customer accepts that data transfer over the internet cannot be fully guaranteed.
The privacy policy explains how we collect and process data.
7. Audit logs
The service records important actions that Users take, for control and proof. Each record holds the user name, the time of the action and the IP address.
Only Users the Customer authorizes can view these records, under the permissions the Customer sets. By using the service, you agree to this recording.
8. Service outputs
Reports, forms and automated outputs depend on the data the Customer and its Users enter.
The Customer is responsible for the accuracy of this data, and for reviewing outputs before relying on them.
9. Intellectual property
We own or license the service and its content, including software, text, designs and logos. Copyright and trademark laws protect them.
You may not copy any part of the service or use it outside the service without our written consent.
10. Disclaimer and limitation of liability
To the maximum extent the laws of the Kingdom of Saudi Arabia allow:
As is: we provide the service "as is" and "as available", without any express or implied warranty.
Security: we use recognized security standards, but we do not guarantee that the service cannot be breached. We are not liable for sophisticated attacks or unforeseen errors.
Software errors: we do not guarantee that the service will run without interruption or errors. We are not liable for unintended errors, unless they come from our gross negligence or willful misconduct.
Indirect damages: we are not liable for any indirect or consequential damages arising from use of the service.
Liability cap: our financial liability is limited to the subscription fees the Customer paid in the last 6 months.
11. Indemnification
You agree to indemnify us against any third-party claim arising from your use of the service, including reasonable legal fees.
12. Force majeure
We are not liable for any delay or failure caused by events beyond our reasonable control. These include natural disasters, war, public internet outages and cyberattacks.
13. Governing law
The laws of the Kingdom of Saudi Arabia govern these Terms and their interpretation. The courts of Riyadh have jurisdiction over any dispute arising from them.
14. Changes to the Terms
We may change these Terms and will publish the changed version on this page. Continuing to use the service after a change means you accept it.
15. Contact us
For questions about these Terms, please contact us at [email protected].